Privacy Policy

When you create an account, contact us, request pricing, or use Agent Blue, we may collect information such as your name, email address, business details, login credentials, and messages you send to us.

If you upload or connect business knowledge, we may process the documents, photos, website URLs, custom questions and answers, and related content you choose to provide so Agent Blue can build and improve your chatbot.

Agent Blue uses Supabase to support authentication and session management. This may involve storing account identifiers, email addresses, authentication tokens, and session data needed to keep you signed in and protect your account.

If you deploy or interact with an Agent Blue chatbot, we may process conversation messages, timestamps, chatbot settings, organization identifiers, and related history. This helps provide answers, show conversation history, identify gaps in training, and improve support quality.

We may collect usage information such as pages visited, product interactions, device and browser details, approximate location derived from network data, performance data, and feature usage. Agent Blue uses Vercel Analytics and may use similar service providers to understand and improve the product.

Agent Blue and its service providers may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, operate the chatbot widget, measure usage, and improve site performance.

We use information to operate Agent Blue, provide chatbot and knowledge-training features, authenticate users, respond to requests, monitor reliability, analyze usage, improve our services, prevent abuse, and meet legal or security obligations.

We may share information with vendors and infrastructure providers that help us host, secure, analyze, and operate Agent Blue, including authentication, database, analytics, hosting, and API providers. These providers are expected to process information only as needed to provide their services to us.

We keep information for as long as reasonably necessary to provide Agent Blue, maintain business records, comply with legal obligations, resolve disputes, and protect the service. Retention may vary based on the type of information and your account or service relationship.

You may contact us to request access, correction, deletion, or other assistance with information associated with your account. You can also choose what business knowledge, website URLs, and chatbot content you provide to Agent Blue.

Some information may be required to provide the service, and we may need to retain certain records where required by law, security, or legitimate business needs.

We may update this Privacy Policy as Agent Blue changes. When we make updates, we will revise the date on this page or provide another appropriate notice.